JPAC COMPUTER, Inc.

14422 Valley Blvd. City of Industry, CA 91746 TEL: (626) 961-8853 FAX: (626) 961-6883

RMA No.:

Date:

RMA REQUEST FORM

Invoice No. _____________________

Company: _____________________________ Contact Name: _______________________

Phone No.: _____________________________ Fax No.: ___________________________

Address:____________________________________________________________________

I have read and understood all of the policies stated on the website.

Print Name: _____________________ Signature: ______________________ Date: ____________

RMA Procedures:

1. All fields of the RMA form must be completed for an RMA authorization number.

2. Please complete the RMA form with detailed descriptions of the problem with your product.

3. RMA return must include this RMA request Form.

4. Fax the completed RMA form with a copy of the purchase invoice to (626) 961-6883

5. Either an RMA number will be faxed back to you or a reason for RMA denied.

6. Your assigned RMA number will be valid for 14 days from the date of issue.

7. RMA must be receive before RMA No. expire (Physical damage will be refused).

8. Please send the RMA back to us including this form (with RMA no.) and copy of original invoice.

9. You must agree to the term and conditions before submitting this form.

10. All parts carry a 1 year limited warranty from the date of purchase.