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Limited Warranty |
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JPAC COMPUTER, INC offers one-year limited warranty for all our products from the date of purchase. Our RMA/Warranty service is for JPAC COMPUTER, INC 's direct dealers and distributors only. All RMA/Warranty related issues are handled through JPAC COMPUTER, INC authorized dealers and resellers. It is up to our dealers and distributors to provide their own warranty to their clients. Some companies only provide 30 or 60 days warranty period. We do not handle direct RMA/warranty service with end users. Consumers should check the store RMA/Warranty policy when you make your purchase. This warranty shall not apply to any damage due to improper installation, further modification, misuse, negligence, abuse or accidents. All merchandise received by JPAC COMPUTER, INC will be inspected and tested.
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Request an RMA
(For JPAC COMPUTER, INC direct dealers and distributors only) |
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Request an RMA (For JPAC COMPUTER, INC direct dealers and distributors only)
To request a return merchandise authorization (RMA) number, please follow the steps below. A RMA number must be obtained before products can be returned to JPAC COMPUTER, INC. Failure to comply these steps will cause delay in RMA processing. The DOA period is 30 days from date of invoice.
15% restocking fee will be charged on all returned merchandise for credit. Merchandise returned for credit or refund should be in original package with all accessories, all supporting documentation and in resalable condition. No credit after 30 days. No refund will be accepted after 10 days of invoice date.
FOR RMA FORM : PLEASE CLICK HERE
Note: Any merchandise without proof of purchase or serial numbers that do not match JPAC COMPUTER, INC's database will be returned to the customer. No cross ship on any product for any reason. |
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For End-User Purchasers: |
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We do not deal direct with end-users. Please contact the original place of purchase for RMA/warranty service
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Limitation of Liability
In no event shall JPAC Computer or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. All parts require professional installer.
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